Wed 30th November 2016
Six key points for a successful community consultation A successful community consultation requires: 1) Clear and unambiguous objectives for the community consultation 2) Appropriate and actively-inclusive community consultation methods 3) A community consultation plan detailing opportunities to participate and deadlines 4) Effective publicity to ensure all groups, including hard-to- reach, have the information needed […]
Read MoreWed 9th November 2016
How good customer research drives better sales I was recently in a meeting with a prospective client and I asked who their target market was. I was told it was “everyone”. That was all I needed to hear to know that they did not have a sufficient customer research strategy in place. Given that good […]
Read MoreWed 21st September 2016
Why is some market research so fixated on averages? Say we add up the exam scores of ten students and we divide that number by ten. That gives us their average score – right? The strange thing is – it is highly unlikely that most, or possibly even any of the students got that exact […]
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