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Angeline Martin

Thu 10th April 2025

Improving Customer Retention & Loyalty through Market Research

Customer retention is a top priority for banks, but keeping customers loyal in an increasingly competitive market is no small task. With more choice than ever, customers can easily switch banks for better interest rates, digital services, or personalised experiences. To strengthen customer relationships, banks need to understand what keeps customers engaged – and what […]

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Angeline Martin

Wed 2nd April 2025

5 ways market research is vital to the banking sector

The banking industry is evolving rapidly, and customer expectations are changing just as quickly. Customers want seamless digital experiences, appropriate financial advice, and products that cater to their needs. To keep up with changing customer needs, banks need accurate and timely insights. Market research helps banking teams understand these shifts, enabling data-driven decisions to improve […]

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Joanna Rakowska

Fri 28th February 2025

Celebrating Our New Membership of the Belfast Business Promise

We are delighted to announce that we are now an official member of the Belfast Business Promise. Our membership was officially recognised at the Promise Learning Day, where we joined a growing network of businesses committed to making Belfast a better place to live, work, and do business. Our CEO Albert Hamilton attended the event, […]

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Archive

BIS events

How to plan more successful business improvement district events with data-driven insights

Thu 27th February 2025

BID events

Are your BID events driving business growth? Market research tells you.

Tue 18th February 2025

employee engagement

Using behavioural economics to boost employee engagement

Thu 30th January 2025

internal marketing

5 points to create data-driven internal marketing campaigns to boost employee engagement

Thu 16th January 2025

employee survey

A 5 Step Guide for Effective Internal Marketing Campaigns that Engage Employees

Thu 5th December 2024

Roxy with her award

Supporting Wellbeing in the Workplace

Fri 6th December 2024

Partnering with The Federation of Small Businesses (NI) to survey small businesses on their banking experiences

Thu 14th November 2024